Contact Us

We're here to help with all your banking needs

Phone Support

Our customer service team is available to help you

(555) 123-4567

Monday-Friday: 8am-8pm EST
Saturday: 9am-5pm EST

Email Us

Send us a message and we'll respond within 24 hours

support@personalbank.com

For general inquiries:
info@personalbank.com

Live Chat

Chat with a banking specialist in real-time

Available 24/7

Click the chat icon in the bottom right corner to get started

Send Us a Message

Our Branch Locations

Visit us at one of our convenient locations

Downtown Main Branch

123 Financial Street
Banking City, BC 12345

Hours:
Mon-Fri: 9am-5pm
Sat: 10am-2pm
Sun: Closed

(555) 123-1000

Get Directions

Westside Branch

456 Commerce Avenue
West Banking, BC 12346

Hours:
Mon-Fri: 9:30am-5:30pm
Sat: 10am-3pm
Sun: Closed

(555) 123-2000

Get Directions

Northside Branch

789 Market Street
North Banking, BC 12347

Hours:
Mon-Fri: 10am-6pm
Sat: 10am-2pm
Sun: Closed

(555) 123-3000

Get Directions

Find Us

Visit one of our convenient locations

Frequently Asked Questions

Quick answers to common questions

You can open an account online in just a few minutes by visiting our registration page. Alternatively, you can visit any of our branches with a valid government-issued ID and proof of address.

For most loans, you'll need to provide proof of income (recent pay stubs or tax returns), government-issued ID, proof of address, and information about any existing debts. Mortgage applications may require additional documentation.

If your card is lost or stolen, please call our 24/7 support line at (555) 123-4567 immediately. We'll cancel your current card and issue a replacement, which typically arrives within 3-5 business days.